Terms of Service
Last updated: January 2026
Welcome to AltaVera. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms. Please read them carefully.
Acceptance of terms
By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.
Services description
AltaVera supplies industrial minerals, chemicals and fertilizers to businesses worldwide. Our services include:
- Supply of boron minerals and derivatives
- Industrial chemicals distribution
- Agricultural fertilizers and solutions
- Technical support and consultation
- Logistics and delivery services
Orders and pricing
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Prices are subject to change without notice and do not include shipping, handling or applicable taxes unless otherwise stated.
Order process
- Submit a quotation request through our website
- Receive a formal quotation from our team
- Accept the quotation and provide a purchase order
- Payment processing and order confirmation
- Production and shipping arrangements
Payment terms
Payment terms are established on a case-by-case basis and specified in your quotation. Standard payment methods include:
- Letter of Credit (L/C)
- Wire Transfer (T/T)
- Other mutually agreed payment methods
Late payments may be subject to interest charges and may affect future credit terms.
Shipping and delivery
Delivery terms are specified in your quotation and may include FOB, CIF or other Incoterms. We work with reliable logistics partners to ensure timely delivery, but we are not responsible for delays caused by customs, weather or other factors beyond our control.
Product quality and specifications
All products are supplied according to agreed specifications. We provide certificates of analysis and other documentation as required. Products must be inspected upon receipt, and any discrepancies reported within 7 days of delivery.
Limitation of liability
To the maximum extent permitted by law, AltaVera shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of our services or products.
Intellectual property
All content on this website, including text, graphics, logos and images, is the property of AltaVera and is protected by copyright and trademark laws. You may not reproduce, distribute or create derivative works without our written permission.
Prohibited uses
You may not use our website or services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful or malicious code
- Engage in fraudulent activities
- Interfere with the proper functioning of the website
Governing law
These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which AltaVera operates, without regard to its conflict of law provisions.
Contact information
If you have questions about these Terms of Service, please contact us:
AltaVera
Email: info@altavera.com
Phone: +34 960 000 000
Changes to terms
We reserve the right to modify these Terms of Service at any time. Changes are effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.